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Hi, I'm on a trial membership for MS 365 and have setup my general enquiries email for my business.
I've put in all the CNAME, TXT and other DNS requirements.
Two things:
Any help would be appreciated.
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@Krav Maga Systems , From your description, it seems the issue is with Exchange Online. To help you find the right support, I have added "office-exchange-online-itpro". tag for you.
When I send an email to an another email in my network,
Do you mean send emails from your Office 365 mailbox to another mail server mailbox (Mailbox A)? Which NDR that this Office 365 mailbox received? Whether other mail server mailbox could send emails to mailbox A successfully?
When I log in, I want to have this email as the main email I'm using, but it has my other email as the main one for sending
Do you mean about Outlook client? Did you configure two mailboxes into one profile? I would suggest you try to configure this Office 365 mailbox into a dedicated profile.
I am writing here to confirm with you any update about this thread now. Could you provide more detailed information to us for narrow down this issue?
I have setup just one email address here on MS 365.
I am accessing it via the online portal at https://outlook.office.com/mail/
When I send an email to another email address on the same domain as me, I get the bounce back email. This email is not setup with MS and is just on my web server.
I want to be able to email addresses on my own domain without this issue and without having to set everything up in MS.
Hope that makes sense.
I mean the web client at https://outlook.office.com/mail/
I only configured the main email I want accessible here on MS.
The remaining emails on my domain, I want to keep separate as they are just user emails that aren't used all that frequently.
So in essense, I've setup info@mydomain.com.au and I access it via link above. But when sending to staff1@mydomain.com.au it bounces back, even though those emails are setup on my web server.
Thanks
So in essense, I've setup info@mydomain.com.au and I access it via link above. But when sending to staff1@mydomain.com.au it bounces back, even though those emails are setup on my web server.
This is an expected behavior.
After you verify your domain name (mydomain.com.au) on Office 365, you will could use this domain name for Exchange online mailbox.
But, when you send emails to "AnuUser@mydomain.com.au", Exchange online will not send out this email to external of Exchange online, it will only search recipient within Exchange online.
For your personal mail server, user may could send email with organization. But when external user sends emails to "AnuUser@mydomain.com.au", email will be sent to Exchange online and try to find recipient on Exchange online. Because this domain name is verified on Office 365.
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How do I verify it then?
I assume from what you've mentioned that it will work then on.
Based on your description, I think you have verified your domain name on Office 365: Add a domain to Microsoft 365
One domain can only be used for one mail server, if you used it for Office 365, email will cannot be sent to your permission mail server, vice versa.
TBH I'm lost by this. I've verified, but doesn't solve what should be a simple thing. I appreciate the comments but finding it hard to understand even.
At this rate, I might just cancel this subscription.
If you don't want to migrate all mailboxes to Office 365 so far. I would suggest you remove your domain name from Office 365, keep MX record to your mail server.
After removing your domain name from Office 365, you could use the Office 365 default domain (@keyman .onmicrosoft.com) to send/receive emails.