Cannot login MicrosoftAuthenticatorApp since it ask me to agree on MicrosoftAuthenticatorApp

Question

For login VLSC, I downloaded MicrosoftAuthenticatorApp, and set my account on it.
But the app log-offed by itself, when I want to login the app again, it asked me to approve on the MicrosoftAuthenticatorApp.
My account is ******@bocmacau0.onmicrosoft.com,
is that anyway to unlock the AuthenticatorApp, and let me access VLSC ?

Answer 1

Hi,

For this you will need to contact the Tenant Admin to reset or revoke your MFA by following this steps, so someone in helpdesk should it for you.howto-mfa-userdevicesettings

Hope this helps.
JS

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