AnyDesk - Privacy settings via configuration profile (MAC)

Junior 131 Reputation points
2022-10-27T10:26:29.133+00:00

I distribute the remote support software "Anydesk" via Intune, in this case its about Apple MacBooks.

So that the user does not have to set system settings but only has to confirm access in "Anydesk", I would like to authorize the app "AnyDesk" for screen recording and Fulldisk access
via configuration profile in the privacy settings.

In Intune I added a profil called "AnyDesk Fulldisk Access"

Here I allowed fulldisk access and set the screen recording field to "Not configured".

But on the device the settings are not set after downloading the profile.

I feel like I must do this with a script.

Have you any idea how I can set the settings automatically?

Thanks for any input!
Greetings
Luca
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Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
904 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,573 questions
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2 answers

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  1. Crystal-MSFT 44,931 Reputation points Microsoft Vendor
    2022-10-28T02:14:03.137+00:00

    @Junior , Thanks for posting in our Q&A. For the "Full disk access" setting, I notice it only apply to user approved device enrollment, Automated device enrollment. Please check if our device meets this.
    https://learn.microsoft.com/en-us/mem/intune/configuration/device-restrictions-macos#settings-apply-to-user-approved-device-enrollment-automated-device-enrollment

    If the above is met, but the setting still not applied. I think this issue needs to do log analysis. With Q&A limitation, we suggest to open case to handle such issue. Here is a link with the steps to open case for your reference:
    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding.


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  2. Raymond van Eupen 0 Reputation points
    2024-06-12T14:05:27.48+00:00

    Did you ever get this sorted out?

    I am facing the same "down the rabbit hole" issue.

    I cannot seem to find the correct settings that are needed for a mobileconfig file.

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