NEED HELP! COMPUTER KEEPS GOING TO BLUE SIGN IN SCREEN

SHI NICHOLE 1 Reputation point
2022-10-28T08:23:43.78+00:00

When I went to bed the other night I updated and shut down my computer. See it's been needing an update. But whenever I've tried to update it it will not reboot up. So I did the thing where I would unplug and wait till it uninstalled the updates. It would than go back to normal and tell me I need to update. So I thought that night I would try updating and shutting down. But no. It did not work because now it will reboot or go to blue screen asking to sign in. Which I do but it says wrong password. I've used this password many times signing in. So it's not wrong. And that's it. I can't go past either screen. I'm stuck. Please help!

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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3 answers

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  1. Dave Patrick 426.3K Reputation points MVP
    2022-10-28T20:12:11.43+00:00

    You can try the option listed here.
    https://support.microsoft.com/en-us/windows/change-or-reset-your-windows-password-8271d17c-9f9e-443f-835a-8318c8f68b9c

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  2. Dave Patrick 426.3K Reputation points MVP
    2022-10-29T03:05:29.817+00:00

    Some other options here.
    https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#WindowsVersion=Windows_10

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  3. Dave Patrick 426.3K Reputation points MVP
    2022-10-29T20:33:48.627+00:00

    None of these worked either.

    Another option is a clean install. Boot the install media, delete / recreate partition then follow the prompts.
    https://www.microsoft.com/en-us/software-download/windows10

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