Right Click context menu in Outlook Web has limited options

Nicholas Zaczkowski 1 Reputation point
2022-10-28T14:46:33.077+00:00

I have a user that uses the Outlook Web app. Recently, the right click context menu changed for him and he no longer has the option to paste text in the body section of a new email. It is presenting him with a limited menu. It looks like it has a mini toolbar, an option for emoji's, cut and copy but no past option. He does still have the paste option in other parts of the page such as the subject line, just not the body of the email.

He is using Windows 11 and Firefox. This issue doesn't appear to be happening in other browsers. He is still able to use Ctrl+V to paste into the body. So he does have some workarounds. I just am not sure why this isn't working in firefox. We tried running it in private mode in case there was an extension or something else going on but the issue persisted there as well.

Has anyone seen this context menu before and know how to fix.

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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Travis Robinson 0 Reputation points
    2023-02-21T16:34:44.81+00:00

    Hello Nicholas,

    Not sure if you found an answer, but the following suggestion worked for my purpose.

    If this works for your purpose please credit the original post below.

    https://answers.microsoft.com/en-us/outlook_com/forum/all/right-click-paste-suddenly-stopped-working-in/ee707003-f6c2-4a8d-af9b-ba82581ac62a
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    -トラヴス

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