Share via

Can't install Avaya One X Communicator SCCM

Draconna 486 Reputation points
2022-10-28T19:09:36.953+00:00

Hello, I am trying to install Avaya One X Communicator through the software center on my test machine. I am deploying it as a available package. When I click install, after a few minutes I receive this error: 0x80070002(-2147024894)
I believe this error means file not found.

255281-image.png

Here is the command line I am using: "Avaya one-X Communicator Suite.exe" /silent /SIGNALPROTOCOL=1 /ENABLEVIDEO=true
255254-image.png

Thank you

Microsoft Security | Intune | Configuration Manager | Other
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Garth 5,801 Reputation points
    2022-10-28T23:11:59.12+00:00

    enabled logging for the setup and see why it is failing. you might need to talk to the vendor on how to enable logging.

    0 comments
  2. CherryZhang-MSFT 6,496 Reputation points
    2022-11-01T08:25:09.287+00:00

    Hi @Draconna ,

    1, Can we run this command manually on a test client?

    2, I have done some research on this issue. I found a similar case and hope it can help you.
    Avaya One-X Communicator SCCM Application Package - Rui Qiu's Blog (rui-qiu.com)
    Note: Microsoft provides third-party contact information to help you understand the problem. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Looking forward to your reply!

    Best regards,

    Cherry

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.