Can't install Avaya One X Communicator SCCM

Draconna 486 Reputation points
2022-10-28T19:09:36.953+00:00

Hello, I am trying to install Avaya One X Communicator through the software center on my test machine. I am deploying it as a available package. When I click install, after a few minutes I receive this error: 0x80070002(-2147024894)
I believe this error means file not found.

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Here is the command line I am using: "Avaya one-X Communicator Suite.exe" /silent /SIGNALPROTOCOL=1 /ENABLEVIDEO=true
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Thank you

Microsoft Security | Intune | Configuration Manager | Other
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  1. Garth 5,801 Reputation points
    2022-10-28T23:11:59.12+00:00

    enabled logging for the setup and see why it is failing. you might need to talk to the vendor on how to enable logging.

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  2. CherryZhang-MSFT 6,496 Reputation points
    2022-11-01T08:25:09.287+00:00

    Hi @Draconna ,

    1, Can we run this command manually on a test client?

    2, I have done some research on this issue. I found a similar case and hope it can help you.
    Avaya One-X Communicator SCCM Application Package - Rui Qiu's Blog (rui-qiu.com)
    Note: Microsoft provides third-party contact information to help you understand the problem. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Looking forward to your reply!

    Best regards,

    Cherry


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