Need to merge MCIDs resulting from duplicate email addresses

Edward MacLaughlan 21 Reputation points

Hi Microsoft Support,

I've realised I have duplicate Microsoft Learn accounts, they have different MCIDs and the same email address (the difference is that one of the emails has a few of the letters capitalised).

Can we please merge these 2 accounts together, I recently received some Azure certificates and would like to have them linked to the same account.

Could you please assist with this?


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  1. Dave Patrick 353.6K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Merge and transfer certification profiles
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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