2,782 questions
Yes, its same error, any program can reproduce it.
images are from this source : https://github.com/GERD0GDU/dxgi_desktop_capture
Desktop Duplication API doesn't work over Remote Desktop for Win10 after Reconnect
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jeet Kaushik
11
Reputation points
Setup Details:-
Edition Windows 10 Pro
Version 21H2
OS build 19044.2075
Experience Windows Feature Experience Pack 120.2212.4180.0
We are using Desktop Duplication API for screen capture for Windows 10 over RDP, it works fine first time when you establish fresh RDP connection but throws below error after you reconnect.
Error[0x80070057]: CDXGICapture::CaptureToFile failed.
source code: https://github.com/microsoft/Windows-classic-samples/tree/main/Samples/DXGIDesktopDuplication
attaching images when it works and when doesn't
Same example works on Windows 2016 Server all the time without any issues
Windows development Windows API - Win32
Windows for business Windows Client for IT Pros User experience Remote desktop services and terminal services
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 34%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXY%3C/text%3E%3C/svg%3E)
Xiaopo Yang - MSFT 12,731 Reputation points Microsoft External Staff2022-10-31T09:26:09.83+00:00 DXGIDesktopDuplication doesn't support the command line you show. But I also encounter an error after reconnecting using
desktopduplication.exe /output all.
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Jeet Kaushik 11 Reputation points
2022-10-31T11:42:00.843+00:00 This is something critical to us, can you throw some light what's happening??
same program works fine on windows 2016 server. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 72%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gerd Katzenbeisser 0 Reputation points2023-02-14T06:25:24.2966667+00:00 Did you file a bug report, or find a workaround? I can also confirm it's not working in
- Win 10 Pro 1909
- Win 10 Pro 21H2
- Win 10 Pro 22H2
But this bug doesnt show up in Windows Server 2019 Version 1809
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2 answers
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Xiaopo Yang - MSFT 12,731 Reputation points Microsoft External Staff
2022-11-01T02:03:29.1+00:00 Hello @Jeet Kaushik ,
If you just want to report a problem generally, you can use Feedback hub APP to report with the category: Developer Platform->API Feedback.
If the issue has a big impact to you and you are seeking any workaround, you can open an incident via 'Contact us' tab at link below so that our engineer can work with you closely: https://developer.microsoft.com/en-us/windows/support/ and please choose the 'Technical Support - Coding/Debugging' for Windows SDK for this issue. In-addition, if the support engineer determines that the issue is the result of a bug the service request will be a no-charge case and you won't be charged.-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 90%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thomas Kucmierz 30 Reputation points2024-01-24T20:08:49.3333333+00:00 Was this problem ever fixed? We are still seeing it in the field.
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Xiaopo Yang - MSFT 12,731 Reputation points Microsoft External Staff
2024-01-25T03:23:16.96+00:00 @Thomas Kucmierz, I have submitted it at the time when I reproduced it but don't receive a response. You may open an incident at https://developer.microsoft.com/en-us/windows/support/?tabs=Contact-us for further action.
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