information management policy in SharePoint online

Question

I am trying to get information management policy to work in one of my site collections in my dev tenant. I have configured a contenttype with a retention policy to move documents to a document center. My documents get expire dates when I look at them with:

/sites/dev/_api/web/lists/GetByTitle('Documents')/Items(5)/FieldValuesAsText

<d:OData__x005f_dlc_x005f_ExpireDate>10/21/2022 5:18 AM</d:OData__x005f_dlc_x005f_ExpireDate>

I know you can monitor the 2 timer jobs that are needed for information management policy with some properties on the web object.

So I navigate to [https://mytenant.sharepoint.com]/sites/dev/_api/web/allproperties

<d:dlc_x005f_policyupdatelastrun>2/24/2021 11:06:44 PM</d:dlc_x005f_policyupdatelastrun>
<d:dlc_x005f_expirationlastrun>6/18/2020 11:07:48 PM</d:dlc_x005f_expirationlastrun>

As you can see the timerjobs haven’t run for quite a while. However, my documents do get expire dates. I also see these properties.

<d:dlc_x005f_policyupdatelastrunv2>10/21/2022 10:15:18 PM</d:dlc_x005f_policyupdatelastrunv2>
<d:dlc_x005f_expirationlastrunv2>10/27/2022 7:01:07 PM</d:dlc_x005f_expirationlastrunv2>

Those timerjobs seem to run weekly. But they have no effect.

Does information management policy n o longer work in SharePoint online? Or am I missing something?

Answer 1

Hi @waaromikniet
Information management policies still work in sharepoint online. You can set up a policy to control how to track documents and how long to retain documents by administrator permission. To set up information management policy, you will need E5 customer license. If you're not an E5 customer, you can try all the premium features in Microsoft Purview for free. Use the 90-day Purview solutions trial to explore how robust Purview capabilities can help your organization manage data security and compliance needs. Please refer to the following steps in the document to set your information management policy.

https://learn.microsoft.com/en-us/microsoft-365/compliance/create-info-mgmt-policies?view=o365-worldwide

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Answer 2

I am using a dev tenant with license: Microsoft 365 E5 Developer (without Windows and Audio Conferencing)
So this should work?
I have set up the policy . expire dates are set but expiration policy is not working.