Cannot delete doc in SP online after removing retention label

Question

Hi Friends,

In a library, I applied retention label to some documents. I was testing the behaviour. After removing the label still I cannot delete those files. Getting the below error

Answer 1

@Tanmoy Das

Please follow below tips to troubleshoot the issue.

1.Make sure the file is not checked out to another user. And the file is not opened in your device or other devices.

2.Go to Library settings -> Apply label to items in this list or library -> On the Apply Label, you can select "None" from the drop-down box and check the "Apply label to existing items in the library" check box -> Save.

Then try to delete the file again.

3.Try to delete file by using following PowerShell.

#Config Variables  
$SiteURL = "https://Crescent.sharepoint.com/sites/emilytest"  
$FileRelativeURL ="/sites/emilytest/Shared Documents/test.xlsx"  

#Get Credentials to connect  
$Cred = Get-Credential  

Try {  
    #Connect to PnP Online  
    Connect-PnPOnline -Url $SiteURL -Credentials $Cred  

    #Try to Get File  
    $File = Get-PnPFile -Url $FileRelativeURL -ErrorAction SilentlyContinue  
    If($File)  
    {  
        #Delete the File  
        Remove-PnPFile -ServerRelativeUrl $FileRelativeURL -Force  
        Write-Host -f Green "File $FileRelativeURL deleted successfully!"  
    }  
    Else  
    {  
        Write-Host -f Yellow "Could not Find File at $FileRelativeURL"  
    }  
}  
catch {  
    write-host "Error: $($_.Exception.Message)" -foregroundcolor Red  
}  

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