Microsoft Word text font bug in Teams for Mac

Joni Ljungqvist 61 Reputation points
2022-11-01T14:35:18.92+00:00

Hi,

Since a couple of weeks ago, when editing Word-documents in Microsoft Teams directly there's a strange bug that causes fonts to change size despite the setting saying it's the same size for all text. The issue only appears when working with the Word-document directly in Microsoft Teams or Word Online, working in the Word-application itself everything looks normal. Has anyone seen the same issue?

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Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Word | For business | Windows
Microsoft Teams | Microsoft Teams for business | Other
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  1. Dillon Silzer 57,826 Reputation points Volunteer Moderator
    2022-11-01T15:17:14.287+00:00

    Hi @Joni Ljungqvist

    After spending some time researching I can't find any similar topics. The best way to report the bug is directly to the Microsoft Teams team through the feedback portal:

    https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

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    If this is helpful please accept answer.

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  1. SokiGuo-MSFT 31,526 Reputation points Microsoft External Staff
    2022-11-02T05:55:59.397+00:00

    Hi @Joni Ljungqvist

    According to your description, I have the following questions to confirm with you:

    1. Does anyone else have the same problem in your organization?
    2. Does the web client have the same problem?

    If just a specific user has this problem, please clean the Teams client cache, and restart it.

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    Also, I noticed an issue about service health. Users may see distorted file names when downloading files with UTF-8 encoded characters in the name. It is expected to be completed before the

    next scheduled update. For more details about Service health, you could refer to this article.

    256148-image.png


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  2. Joni Ljungqvist 61 Reputation points
    2022-11-02T07:23:59.213+00:00

    Hi, yes it affects everyone who's tried and clearing the Teams cache unfortunately doesn't help. Since it came out of nowhere I think you're both right in this just being a bug that will get patched next time Teams is updated. Thanks for your help!

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  3. Stefan Blom 2,861 Reputation points MVP Volunteer Moderator
    2022-11-05T14:23:45.453+00:00

    I see it all the time in all online versions of Word: the font is incorrect or the font size is incorrect. This is an old bug in these versions.

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