I have a massive computer issue that I can't really seem to fix on my own My computer serves to stutter, freeze, It even black screens.

isameme 1 Reputation point
2022-11-02T10:23:40.157+00:00

No here's some of my heat logs for my computer. I may or may not attach a file.

System specs https://drive.google.com/file/d/1NdOCSEuXWTcamaKbRKv-PnyNpbtQi7YM/view?usp=share_link

Log Name: System
Source: TPM
Date: 11/1/2022 1:28:27 AM
Event ID: 17
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
The Trusted Platform Module (TPM) hardware failed to execute a TPM command.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="TPM" Guid="{1b6b0772-251b-4d42-917d-faca166bc059}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:28:27.7230229Z" />
<EventRecordID>4825</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="380" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="driverFile">0x1e</Data>
<Data Name="lineNumber">960</Data>
<Data Name="TpmCommandOrdinal">371</Data>
<Data Name="TpmResponseCode">395</Data>
</EventData>
</Event>

Log Name: System
Source: TPM
Date: 11/1/2022 1:28:27 AM
Event ID: 17
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
The Trusted Platform Module (TPM) hardware failed to execute a TPM command.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="TPM" Guid="{1b6b0772-251b-4d42-917d-faca166bc059}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:28:27.1576587Z" />
<EventRecordID>4824</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="380" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="driverFile">0x1e</Data>
<Data Name="lineNumber">960</Data>
<Data Name="TpmCommandOrdinal">371</Data>
<Data Name="TpmResponseCode">395</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 11/1/2022 1:27:34 AM
Event ID: 7040
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7040</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:27:34.6852533Z" />
<EventRecordID>4823</EventRecordID>
<Correlation />
<Execution ProcessID="788" ThreadID="1120" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">Background Intelligent Transfer Service</Data>
<Data Name="param2">demand start</Data>
<Data Name="param3">auto start</Data>
<Data Name="param4">BITS</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 11/1/2022 1:26:38 AM
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: LAPTOP-TQ08MV33\wren
Computer: LAPTOP-TQ08MV33
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user LAPTOP-TQ08MV33\wren SID (S-1-5-21-3763500386-3012707834-409574181-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:26:38.0271384Z" />
<EventRecordID>4822</EventRecordID>
<Correlation ActivityID="{256e74f5-edcb-0009-5d69-6f25cbedd801}" />
<Execution ProcessID="1304" ThreadID="2380" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-21-3763500386-3012707834-409574181-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">LAPTOP-TQ08MV33</Data>
<Data Name="param7">wren</Data>
<Data Name="param8">S-1-5-21-3763500386-3012707834-409574181-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 11/1/2022 1:25:29 AM
Event ID: 7040
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
The start type of the Background Intelligent Transfer Service service was changed from auto start to demand start.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7040</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:29.9017097Z" />
<EventRecordID>4821</EventRecordID>
<Correlation />
<Execution ProcessID="788" ThreadID="6240" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">Background Intelligent Transfer Service</Data>
<Data Name="param2">auto start</Data>
<Data Name="param3">demand start</Data>
<Data Name="param4">BITS</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 11/1/2022 1:25:29 AM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-TQ08MV33
Description:
The Microsoft Office Click-to-Run Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:29.5533562Z" />
<EventRecordID>4820</EventRecordID>
<Correlation />
<Execution ProcessID="788" ThreadID="6240" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Microsoft Office Click-to-Run Service</Data>
<Data Name="param2">1</Data>
<Data Name="param3">0</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>43006C00690063006B0054006F00520075006E005300760063000000</Binary>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 11/1/2022 1:25:15 AM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: LAPTOP-TQ08MV33\wren
Computer: LAPTOP-TQ08MV33
Description:
The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:15.4481714Z" />
<EventRecordID>4819</EventRecordID>
<Correlation ActivityID="{256e74f5-edcb-0006-7b63-6f25cbedd801}" />
<Execution ProcessID="1304" ThreadID="1332" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-21-3763500386-3012707834-409574181-1001" />
</System>
<EventData>
<Data Name="param1">{8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19}</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 11/1/2022 1:25:07 AM
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.SecurityAppBroker
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:07.9693947Z" />
<EventRecordID>4818</EventRecordID>
<Correlation />
<Execution ProcessID="1304" ThreadID="1344" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Launch</Data>
<Data Name="param4">Windows.SecurityCenter.SecurityAppBroker</Data>
<Data Name="param5">Unavailable</Data>
<Data Name="param6">NT AUTHORITY</Data>
<Data Name="param7">SYSTEM</Data>
<Data Name="param8">S-1-5-18</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 11/1/2022 1:25:07 AM
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:07.9693947Z" />
<EventRecordID>4817</EventRecordID>
<Correlation />
<Execution ProcessID="1304" ThreadID="5588" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Launch</Data>
<Data Name="param4">Windows.SecurityCenter.WscBrokerManager</Data>
<Data Name="param5">Unavailable</Data>
<Data Name="param6">NT AUTHORITY</Data>
<Data Name="param7">SYSTEM</Data>
<Data Name="param8">S-1-5-18</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-IsolatedUserMode
Date: 11/1/2022 1:25:07 AM
Event ID: 5
Task Category: None
Level: Information
Keywords: (70368744177664)
User: SYSTEM
Computer: LAPTOP-TQ08MV33
Description:
Secure Trustlet NULL Id 0 and Pid 0 started with status STATUS_SUCCESS.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-IsolatedUserMode" Guid="{73a33ab2-1966-4999-8add-868c41415269}" />
<EventID>5</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:07.5049266Z" />
<EventRecordID>4816</EventRecordID>
<Correlation />
<Execution ProcessID="16580" ThreadID="16604" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="TrustletIdentity">0</Data>
<Data Name="NormalProcessId">0</Data>
<Data Name="Status">0</Data>
<Data Name="ImageName">NULL</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 11/1/2022 1:25:03 AM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-TQ08MV33
Description:
The Oculus VR Runtime Service service terminated unexpectedly. It has done this 1 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:25:03.9424916Z" />
<EventRecordID>4815</EventRecordID>
<Correlation />
<Execution ProcessID="788" ThreadID="10200" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Oculus VR Runtime Service</Data>
<Data Name="param2">1</Data>
<Binary>4F005600520053006500720076006900630065000000</Binary>
</EventData>
</Event>

Log Name: System
Source: googledrivefs3758
Date: 11/1/2022 1:24:14 AM
Event ID: 1
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: LAPTOP-TQ08MV33
Description:
Finished event release.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="googledrivefs3758" />
<EventID Qualifiers="16390">1</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-11-01T08:24:14.3259265Z" />
<EventRecordID>4814</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="10552" />
<Channel>System</Channel>
<Computer>LAPTOP-TQ08MV33</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>Finished event release.</Data>
<Binary>00000000020028000000000001000640000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

@isameme

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,614 questions
{count} votes

1 answer

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  1. Reza-Ameri 16,846 Reputation points
    2022-11-02T16:13:11.337+00:00

    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    Try boot into Safe Mode and see if the problem persists?
    If possible, try update your Windows.
    Try update all of your drivers.

    1 person found this answer helpful.