error message "run time error "3706". Provider cannot be found. It may not be properly installed"

Zhou, John 6 Reputation points
2022-11-02T17:56:54.75+00:00

After upgrade to MS office 365, one of my excel Marco not working, shown the error message "run time error "3706". Provider cannot be found. It may not be properly installed". can you help for that? Thanks.

Microsoft 365 and Office | Excel | For business | Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2022-11-28T08:56:33.11+00:00

    Hi @Zhou, John ,
    Did you install the Office before in the same PC?
    Did you know if the Office is 32-bit or the 64-bit?
    I suggest you try to run the tool to uninstall Office completely:
    https://aka.ms/SaRA-officeUninstallFromPC

    Then re-install the Office 365 to check the result.


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