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Cannot connect to RDP Apps

Derek Wales 1 Reputation point
2022-11-03T11:58:18.967+00:00

I have a user trying to connect to Apps via Azure Virtual Desktop but keep getting an error of =

Couldn't connect.
Your session ended becasue there was a protocal error. If this keeps happening, ask your admin or tech support for help

Error code: 0x3334
Extended error code: 0x0

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. Michael Durkan 12,236 Reputation points MVP
    2022-11-03T12:36:38.923+00:00

    Hi

    I would advise you to enable Azure Monitor Log Analytics for your Azure Virtual Desktop Host Pools and Session Hosts. This will give you in-depth technical logging and is the best way to diagnose the issues.

    Details here - https://learn.microsoft.com/en-us/azure/virtual-desktop/azure-monitor

    Thanks

    Michael Durkan

    If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!

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