Error while depolying Whisper Model in batch pipeline

Arie Youlus 21 Reputation points

I'm trying to deploy the OpenAI Whisper model with a batch pipeline, following the example notebook:

I'm using the STANDARD_NC6S_V3 Machine.

I keep getting the following error:

  • Error '/azureml-envs/azureml_2b0a8ce0115582fe46e2aa65a9665d55/lib/python3.9/site-packages/torch/lib/../../nvidia/cublas/lib/ undefined symbol: cublasLtGetStatusString, version File "/mnt/azureml/cr/j/3f034c6e7a1b4166b24b196339e7b655/exe/wd/", line 3, in <module>
    import whisper
    File "/azureml-envs/azureml_2b0a8ce0115582fe46e2aa65a9665d55/lib/python3.9/site-packages/whisper/", line 8, in <module>
    import torch
    File "/azureml-envs/azureml_2b0a8ce0115582fe46e2aa65a9665d55/lib/python3.9/site-packages/torch/", line 191, in <module>
    File "/azureml-envs/azureml_2b0a8ce0115582fe46e2aa65a9665d55/lib/python3.9/site-packages/torch/", line 153, in _load_global_deps
    ctypes.CDLL(lib_path, mode=ctypes.RTLD_GLOBAL)
    File "/azureml-envs/azureml_2b0a8ce0115582fe46e2aa65a9665d55/lib/python3.9/ctypes/", line 382, in init
    self._handle = _dlopen(self._name, mode)'

I can't find what causes the error, but I think it has to do with the machine I'm deploying on, because with a different machine, the error did not appear.
help will be much appreciated.

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Azure Machine Learning
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Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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