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Bright and Beautiful Day!
I have been running in circles trying to work out the challenges I have. I currently have a Microsoft account that has Azure setup but does NOT have Office 365 associated with it. I also have my 'XBox' Microsoft account that does have my O365 account associated with it. I have multiple custom domains with Godaddy and want to stop using their email hosting setup (im already paying for O365), and I need to setup and transfer multiple domains into my O365 setup. I was able to (can't remember exactly how at this point) setup one of my custom domains and move hosting of that domain to Microsoft. I cannot seem to get the associated backend management of O365 and the user accounts in conjunction with the custom Domains all figured out. I have used the Admin.microsoft.com location only to find that I do not have the O365 service associated with that particular account (not quite sure how that worked out).
Ultimately I have multiple Microsoft accounts (Azure being a focus on one of them, and XBox being the focus on the other)
Goal for this post:
Setup at least 3 different Custom Domains to host emails for multiple user accounts (my family domain names - Wife, Son(s), and myself)
Understand the Administration of O365 from the Microsoft Structure perspective.
Maybe I just purchased O365 in the wrong account, I'm not quite sure, but this seems like a mess that I keep going around in circles with.
If I need to transfer my O365 service to my Microsoft account (not the XBox version where it is), is there a way to Migrate it over with all current settings and structure.
Thank you
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Hi @Steven Lord ,
It has been a few days and I am checking in to see how things are going on with this issue. Do you perhaps have any further concerns or questions?
If it has been resolved, please click "Accept as answer" to mark useful post or share your solution, your action would benefit others who have similar issues. Thanks!
No, this has not been resolved. I continue to work in circles trying to get to the Admin location for the account that has the 'Personal' Office suite purchased. I tried to purchase the Office suite under the Admin account that I have access to, but it is the business version and only has a single license. The biggest challenge with my two login's is that they both use the same email address. So, trying to get to the backend administrative area for Office has become, what appears, impossible. If I could configure the Admin area within the account that has Office365 personal, that would solve everything. Alas, I will go back to troubleshooting, I just have not been able to solve this yet.
Hi @Steven Lord ,
Setup at least 3 different Custom Domains to host emails for multiple user accounts
You need use the account with Microsoft 365 subscription to manage custom domain operations.
Here is an official article on how to manage accepted domains. Hope this can help you!
Manage accepted domains in Exchange Online | Microsoft Learn
Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn
Regarding the different types of accounts you use, I recommend posting the question on this site for more professional help: Results in Microsoft 365 and Office - Microsoft Community
Thanks for your understanding!
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Hi @Steven Lord ,
If I could configure the Admin area within the account that has Office365 personal, that would solve everything.
Do you want to add an external account to manage your tenant？
According to my search , the partner admin may be able resolve the issue you are facing.
Here is a refer link : Tour of the Office 365 Partner Admin Center Preview - Microsoft Support
Hope it can help you !
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Hi @Steven Lord ,
Just checking in to see how things are going on with this thread.
If the reply was helpful, you can click the "Accept Answer" button under this post so that other's with similar question can benefit from this thread as well.
If you still have further questions or concerns, feel free to post back.