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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 20%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
My HP window 11 laptop was shown black shadow on the left of screen. What is the best way to fit it.
(HP consultant was tried to resolved two time start from 23 Oct 22, this is third time face this issue.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Do you have any screenshot of the issue?
If yes, then reply to this post and copy and paste the screenshot.
Are you using Desktop or Laptop?
Did you install any program before this problem started?
Hi sir, attached
Forgot to answer, those just some game from Xbox, laptop sir
Thank you for the screenshot, it shows in the BIOS, so I am wondering are you observing the same behavior when you boot into Windows?
Hi Sir, yes.
But that black shadow was missing during few hrs ago but when I on my laptop on 30 minutes go still shown that shadow.
If you only observe this behavior when you have been using Windows, it was an issue with the operating system.
However, when you observe it in BIOS, then it is something to do with hardware and you need to check with HP support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 54%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
The development of the black shadow to the left side of the screen (more predominant in the left lower area) just developed 30 minutes after the most recent Windows 11 update to my computer this morning.
Additionally, a few updates ago my screen developed a gray border all about 3/4 inch width all the way around the edges of the screen. It never goes, even if I don't use the computer for a few days.
Some PC system information:
Microsoft Windows 11 Home 10.0.22621 Build 22621
HP ENVY Laptop 17m-chOxxx
11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 1690 Mhz, 4 Core(s), 8 L..
BIOS Version Insyde F. 14, 10/20/2022