Can not start windows deployment service

acenyc 81 Reputation points
2022-11-04T14:59:40.527+00:00

I am asking for help getting the windows deployment service server to start. I have the Windows deployment services role installed on a member server on my test network. The server is running server 2016.The WDS server is connected to the domain and I can ping the domain controller. When I try to start the WDS service, it fails and I get an error message. The event viewer displays error 7024. I have researched this error, and tried many fixes, but none of the fixes have worked .

This is the xml output of the event 7024

Log Name: System
Source: Service Control Manager
Date: 11/4/2022 10:18:51 AM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: flsrvr.photonics.org
Description:
The Windows Deployment Services Server service terminated with the following service-specific error:
%%3238199610
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2022-11-04T14:18:51.097609700Z" />
<EventRecordID>36865</EventRecordID>
<Correlation />
<Execution ProcessID="652" ThreadID="2124" />
<Channel>System</Channel>
<Computer>flsrvr.photonics.org</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Deployment Services Server</Data>
<Data Name="param2">%%3238199610</Data>
<Binary>5700440053005300650072007600650072000000</Binary>
</EventData>
</Event>

==============================================================================================================================

I have run some wdsutil commands. This is the output below. Can anyone take a look at this to see if anything is wrong. If you need the output of any other commands, please let me know. I will post the output.

C:>wdsutil /get-server /show:all /detailed

Windows Deployment Services Management Utility [Version 10.0.14393.4169]
© 2016 Microsoft Corporation. All rights reserved.

SETUP INFORMATION FOR SERVER
[-----------------------------------------------------------------------------]

Server State:
OS version: 10.0
WDS operational mode: Native
Standalone configuration: No

Installation State:
RemoteInstall location: H:\RemoteInstall
RemoteInstall share up-to-date: Yes
Boot files installed:
x86 - Yes
x64 - Yes
ia64 - No
arm - Yes
x86uefi - Yes
x64uefi - Yes

[-----------------------------------------------------------------------------]

CONFIGURATION INFORMATION FOR SERVER
[-----------------------------------------------------------------------------]

Server Authorization:
Authorization state: Not Authorized

Answer Policy:
Answer clients: Yes
Answer only known clients: No
Response delay: 0 seconds

Active Directory Use Policy:
Preferred DC: photonics-dc02.photonics.org
Preferred GC: photonics-dc02.photonics.org
Prestage devices using MAC: No
New computer naming policy: %61Username%#
Domain search order: Global Catalog Only
New computers join domain: Yes

New Computer OU:
OU type: Server Domain
OU: OU=Workstations,OU=photonics,DC=photonics,DC=org

DHCP Configuration:
DHCP service status: Not Installed
DHCP option 60 configured: <Not Applicable>

PXE Bind Policy:
Use DHCP ports: No
Rogue detection: Disabled
RPC port: 5040

Interface Bind Policy:
Policy: Exclude Registered
Registered interfaces:

Boot Program Policy:
Known client PXE prompt policy: NoPrompt
New client PXE prompt policy: OptIn
Allow N12 for new clients: <Not Applicable>
Reset boot program: Disabled
Default boot programs:
x86 - boot\x86\pxeboot.com
x64 - boot\x64\pxeboot.com
ia64 - boot\ia64\bootmgfw.efi
arm - boot\arm\bootmgfw.efi
x86uefi - Boot\x86\bootmgfw.efi
x64uefi - Boot\x64\bootmgfw.efi
Default N12 boot programs:
x86 - boot\x86\pxeboot.n12
x64 - boot\x64\pxeboot.n12
ia64 - boot\ia64\bootmgfw.efi
arm - boot\arm\bootmgfw.efi
x86uefi - Boot\x86\bootmgfw.efi
x64uefi - Boot\x64\bootmgfw.efi

Banned GUIDs list:

Boot Image Policy:
Default image type for x64 clients: Both
Default boot images:
x86 -
x64 -
ia64 -
arm -
x86uefi -
x64uefi -

Driver Policy:
Avoid duplicate driver packages: Yes

WDS Client Policy:
Logging policy:
Enabled: No
Logging level: Info

Unattend policy:  
    Enabled: No  
    Command-line precedence: No  
    WDS unattend files:  
        x86   -  
        x64   -  
        ia64   -  
        arm   -  
        x86uefi -  
        x64uefi -  

Server Automatic Refresh Policy:
Refresh period: 900 seconds

BCD Refresh Policy:
Enabled: No
Refresh period: 60 minutes

Pending Device Policy:
Policy: Disabled
Poll interval: 10 seconds
Max retry count: 2160 times
Message to pending clients:
Retention period:
Approved devices: 30 days
Other devices: 1 days
Defaults for x86:
Referral server:
Boot program path:
WDS client unattend file path:
Boot image path:
User: Domain Admins
Join rights: Full
Join domain: Yes
Defaults for x64:
Referral server:
Boot program path:
WDS client unattend file path:
Boot image path:
User: Domain Admins
Join rights: Full
Join domain: Yes
Defaults for ia64:
Referral server:
Boot program path:
WDS client unattend file path:
Boot image path:
User: Domain Admins
Join rights: Full
Join domain: Yes
Defaults for arm:
Referral server:
Boot program path:
WDS client unattend file path:
Boot image path:
User: Domain Admins
Join rights: Full
Join domain: Yes
Defaults for x86uefi:
Referral server:
Boot program path:
WDS client unattend file path:
Boot image path:
User: Domain Admins
Join rights: Join Only
Join domain: Yes
Defaults for x64uefi:
Referral server:
Boot program path:
WDS client unattend file path:
Boot image path:
User: Domain Admins
Join rights: Join Only
Join domain: Yes

WDS PXE Providers:
Name: WDSDCPXE
Path: C:\WINDOWS\system32\wdsdcpxe.dll
Order: 1
Critical: No

WDS Device Controllers:
Name: WDSADDC
CLSID: {1F05CFEA-D4E4-4049-9C76-7B4F0013ECC9}
Priority: 32768
Enabled: Yes

Name: WDSSDC  
CLSID: {17FD4B68-06B7-48EB-97B7-1575A171AED9}  
Priority: 32768  
Enabled: No  

WDS Transport Server Policy:
IPv4 source: Dhcp
Start address: <Not Applicable>
End address: <Not Applicable>
IPv6 source: Range
Start address: FF15::1:1
End address: FF15::1:FF
UDP Port Policy: Dynamic
Start port: <Not Applicable>
End port: <Not Applicable>
Network profile: <Not Applicable>
TFTP Properties:
Maximum block size: 0
Variable window extension enabled: Yes
Multicast session policy:
Slow client handling policy: None
AutoDisconnect threshold: 256 KBps
Multistream stream count: 2
Slow client fallback: Yes
Multicast Content Providers:
Name: WDS
Description: Default Content Provider
File path: C:\WINDOWS\system32\wdscp.dll
Initialization routine: WdsTransportProviderInit

[-----------------------------------------------------------------------------]

IMAGE INFORMATION FOR SERVER
[-----------------------------------------------------------------------------]

BOOT IMAGES

===============================================================================

--------------------

Boot Images for x86

--------------------

Image count: 0

------------------

Image Information:

------------------

There are no images that match the specified criteria.

--------------------

Boot Images for x64

--------------------

Image count: 0

------------------

Image Information:

------------------

There are no images that match the specified criteria.

--------------------

Boot Images for ia64

--------------------

Image count: 0

------------------

Image Information:

------------------

There are no images that match the specified criteria.

--------------------

Boot Images for arm

--------------------

Image count: 0

------------------

Image Information:

------------------

There are no images that match the specified criteria.

===============================================================================

--------
Summary:
--------
Total number of boot image stores: 4
Total number of boot images: 0
--------

INSTALL IMAGES

===============================================================================

There are no image groups that match the specified criteria.

===============================================================================

--------
Summary:
--------
Total number of install image groups: 0
Total number of install images: 0
--------

NON-NATIVE IMAGES

===============================================================================

===============================================================================

--------
Summary:
--------
Total number of non-wim image groups: 0
Total number of non-wim images: 0
--------

[-----------------------------------------------------------------------------]

----------------------

OVERALL IMAGE SUMMARY:

----------------------

Total number of boot image stores: 4
Total number of boot images: 0
Total number of install image groups: 0
Total number of install images: 0
Total number of non-wim image groups: 0
Total number of non-wim images: 0

----------------------

The command completed successfully.

C:>sc query wdsserver

SERVICE_NAME: wdsserver
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1066 (0x42a)
SERVICE_EXIT_CODE : 3238199610 (0xc103013a)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:>sc qfailure wdsserver
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: wdsserver
RESET_PERIOD (in seconds) : 300
REBOOT_MESSAGE :
COMMAND_LINE :
FAILURE_ACTIONS : RESTART -- Delay = 120000 milliseconds.
RESTART -- Delay = 120000 milliseconds.

C:>sc start wdsserver

SERVICE_NAME: wdsserver
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 7124
FLAGS :

This is a gdrive link to a detailed screen capture of this issue. You will have to increase the playback quality to 720. I only have a VGA card in the member server.

https://drive.google.com/file/d/1TkB7jImjPD9wYxmmUrfjL4rdKZ9yQLod/view?usp=share_link

If someone could assist me troubleshooting this issue, It would be greatly appreciated.

Thank you

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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