OWA Email link plain text

CARVALHO, João 6 Reputation points
2022-11-04T21:04:26.567+00:00

Hi,
We have a software that sends an email with a link to a page in the email body. In Outlook Desktop the link is clickable, but in OWA the link is plain text, so it is impossible to click.

Is there any setting that makes the link to say in html and not be converted to plain text?

Thanks
JP

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
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  1. Jame Xu-MSFT 4,191 Reputation points
    2022-11-07T06:12:07.49+00:00

    Hi @CARVALHO, João ,
    Incoming mail format is set by the sender. The sender can set:
    257755-image.png

    You could refer to this case:
    https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-email-displaying-in-plain-text-instead-of/f750c486-a267-4a5b-9904-4ce184beaedc


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