Azure Active Directory External Identities
An Azure service that is used to secure and manage customer and partner identities beyond organizational boundaries.
2,206 questions
Cannot access Azure portal after password change
farooq akbar
1
Reputation point
Hello Microsoft support, I had to change my Microsoft Account password for some reasons. After changing the password, when I try to access Azure portal I get the error as attached in the screenshot.
Unfortunately the gmail id mentioned in the alternate email is a disable account so I cannot it. Please help me access the azure portal.
{count} votes
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Vinodh247 2,931 Reputation points2022-11-05T10:53:34.453+00:00 Hi
Thanks for reaching out to Microsoft Q&A.
If your alternate email is not accessible to recover your account, the simplest way I suggest you contact support to sort this out asap.
https://azure.microsoft.com/en-us/support/faq/#support
Please Upvote and Accept as answer if the reply was helpful, this will be helpful to other community members.
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Givary-MSFT 14,801 Reputation points Microsoft Employee
2022-11-10T04:09:24.97+00:00 @farooq akbar Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back, if required we can connect offline to discuss this issue.
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