RDP failed randomly

Anthony Angué 1 Reputation point


Since the beginning of October, I randomly encounter RDP (Native Remote Desktop) connection problems under Windows 10 Professional and integrated to a domain (under several versions). Most of the time, a reboot of the machine will solve the problem more or less.

I get an error message telling me that my credentials are not correct (when they are).

When it doesn't work with the native client, it works with the application present on the Microsoft Store: https://apps.microsoft.com/store/detail/bureau-%C3%A0-distance-microsoft/9WZDNCRFJ3PS?hl=fr-fr&gl=fr (tested after researching and coming across a Youtube video from a few years ago proposing this to get around this kind of problem).

Does anyone have a clue?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,987 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,341 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. S.Sengupta 16,571 Reputation points MVP

    Kindly go through the following Microsoft reference:

    General Remote Desktop connection troubleshooting

    0 comments No comments

  2. Lars Haag 1 Reputation point

    We are experiencing the exact same problem. Any solutions?

    0 comments No comments