Error when I changed my number mobile phone

Jose Garrido 1 Reputation point

Hi guys,

I am trying to change my phone number into Azure, but I have been receiving this error.

Could you help me? I received the code and introduced it, but I am still received the same error.

Thanks for your help.257515-mfa.jpg

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Manu Philip 14,541 Reputation points MVP

    Can you check, if the user has assigned with a Multi-Factor Authentication license in Azure Active Directory? If not, the error can be occurred. Assign the license and try again to see if resolves the issue


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