Microsoft Failover Cluster having Error " hresult: 0x80070005 (e_accessdenied)"

Seema Kanwal Gurmani 336 Reputation points
2022-11-06T04:46:00.977+00:00

Dear Support,

We have HPE 3 Servers, and we have a SAN.

We have configured Failover Cluster Manager configured among these Three Servers.

  1. HP-SRV1
  2. HP-SRV2
  3. HP-SRV3

Everything was working smoothly, until we installed windows updates on HP-SRV3 on Friday evening and restarted it couple of times for installation of the windows Updates.

Now the Failover cluster Manager Role on HP-SRV1 AND HP-SRV2 does not show the cluster anymore:
257507-image.png

And When I try to manually add the cluster on HP-SRV1 AND HP-SRV2 , it gives following error:
257547-image.png

But I can still see that everything is working fine on HP-SRV3 so far. Like I see failover cluster manger Functioning properly on HP-SRV3 and I can see that hp-cluster being shown here and HP-SRV1 and HP-SRV2 can be seen with roles. Take a look at Below Screenshot:

257519-image.png

257593-image.png
When I run the Cluster Validate Report. this is the Result.
257508-image.png
Here is the Report attached as well:
257524-cluster-report.pdf

Please guide me why the Servers HP-SRV1 and HP-SRV2 are unable to connect to cluster.

Thanks.

Windows for business | Windows Server | Storage high availability | Clustering and high availability
Windows for business | Windows Server | User experience | Other
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  1. Slawomir 61 Reputation points
    2022-11-06T18:19:27.697+00:00

    You need to be sure that all recent updates are installed on all hyper-v hosts. Check in the control panel because I had the same situation as you and Windows Update in the settings showed me that all updates are installed and in the control panel I didn't see these recent updates ...... After manually installing the latest updates, I was able to connect to the Failover Cluster Manager.

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  2. Abdel Salam Ahmed Ashour 0 Reputation points
    2023-03-15T06:55:55.9+00:00

    Dear Seema

    if you have Update (KB5014026) on the server with Issue, you need to Install (KB5015808) Update on the server.

    Regards

    Abdelsalam

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