Azure Digital Twins free trial

Pedro Costa 1 Reputation point
2020-09-25T12:18:20.28+00:00

I want to try Azure Digital Twins service to see how it works, but I always get the message

"The Azure free account is only available to new customers. You've previously signed up with this email address, but you can keep going with a Pay-As-You-Go subscription."

I am new to Azure, and I would like to know if it is possible to try this service?

Azure Digital Twins
Azure Digital Twins
An Azure platform that is used to create digital representations of real-world things, places, business processes, and people.
122 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Ashok Peddakotla 9,956 Reputation points Microsoft Employee
    2020-09-25T13:41:03.833+00:00

    @Pedro Costa Welcome to Microsoft Q&A forum!

    Please confirm, if you have a valid subscription and also is in active status?

    You can create Azure Digital Twins service if you have a valid subscription. As per your statement above, it looks like you already have an account created with the same email id and free trial got expired.

    You can continue using your free products after you upgrade your account to a pay-as-you-go pricing. Please see Upgrade your Azure free account for more details.

    If you upgraded from an Azure Free Account offer you will continue to have access to select free services for the remainder of the 12-month duration of that offer (beginning on the date you signed up for the Azure Free Account). Credits provided as part of the Azure Free Account will be automatically carried over but will expire 30 days from the date you signed up for the Azure Free Account. At the end of the 12-month period, your account will be billed at the standard Pay-As-You-Go rates. Microsoft reserves the right to change or discontinue any of the select free services or Azure Free Account offer at any time with or without notice.

    For all the information related to Azure Free Subscription, please refer to Azure free account FAQ.

    As an alternate, if you don't want to upgrade your free trial, you can create a new account and proceed with the documentation to Set up an Azure Digital Twins instance and authentication (portal)

    Do let us know if you have any other queries.


  2. Satish 13,631 Reputation points Microsoft Employee
    2020-10-13T15:25:02.707+00:00

    Hello @Pedro Costa , Thanks for reaching out to us.

    The below information will help you regarding the Azure Subscription and Billing issues.

    Troubleshoot issues when you sign up for a new account in Azure portal or Azure account center.

    You may experience an issue when you try to sign up for a new account in the Microsoft Azure portal or Azure account center. This short guide will walk you through the sign-up process and discuss some common issues at each step.

    What do I need to sign up for a free account?

    All you need is a phone number, a credit card, and a GitHub account or Microsoft account username (formerly Windows Live ID).

    Before you begin
    Before beginning sign-up, verify the following:

    The information for your Azure Account Profile (including contact email address, street address, and telephone number) is correct.
    Your credit card information is correct.
    You don't already have a Microsoft account that has the same information.

    (Please don't use the same credit card+Email multiple times to register the Free Azure Account)

    What if I still have questions?

    Give us a call at 1-855-270-0615 and we’ll be happy to answer any questions you have.


    For other options that you may try if you are an active student, please check the below link for further details.

    Start building the future with Azure for Students!
    Get a $100 credit when you create your free account with Microsoft Azure.
    No credit card needed ||Simply verify your student status through your school email address and you are ready to go with $100 in credit.

    Please let us know if you need further help in this matter.