Usage Reports in Microsoft Teams

Question

Hello

Please i need your help on this issue.

When I go to view report usage I am able to view the reports.

I am however not able to export a report. When I do export I get directed to an errior which says "With the message {"error":{"code":"Unauthorized","message":"We are sorry! You are not authorized to make the call for tenant and user level data."}}

Please assist.

Answer 1

Hi @Iniobong Nkanga

Does anyone else have the same problem in your organization?

To make sure you could export usage reports,you must be either a global admin, global reader, or Teams service admin to view the reports in Teams admin center. See Use Teams administrator roles to manage Teams to read about getting admin roles and permissions.

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