Cannot change password in Windows 10 computers

Question

Hi everyone,

Users in my environment can't change their password by using CTRL+ALT+DEL. The message is the following:

When I check my GPO configuration, I deactivated all the options, as shown in the picture below:

And yet nobody can change the password...the same message is shown.

What can I do in this case?

Answer 1

If you made the change in GPO then did you then force a GP update on the machine(s) impacted? Otherwise it takes a while to replicate.

I notice that your settings are Not Defined. This leads me to believe this is not at your domain level. You aren't specifying any values then they are being inherited. You should set the options and then set them to something small. For example set the minimum password age to 0 days. This will override any inherited values. Of course you should set this at the domain level to impact all users (and ensure you force the update). The password complexity requirements should be set to disabled, not Not Defined.

Of course I don't recommend that you disable any of the password complexity rules. They are there for a reason. It is reasonable to require users to have complex passwords these days. If they really don't like them then also allow Windows Hello or an alternative authentication option so they don't have to remember passwords.

Answer 2

Hi

By default on new ADDS the complexity is at ON, you need to Disable the setting it to be able to use less secure password, not to let in Not Defined. (and reboot the machine where you set the password to have it apply). (For that setting, passowrd requierment, it's easier to edit the default domain policy)

For security's reason I don't recommand that. The new Microsoft guideline is more to use a complex password, but to set at longer expiry's time.

A note, even if you use a complex password and still got the error message, Microsoft don't let you use a password that got the account name in it.

Answer 3

Hi @Michael Taylor , @Philippe Levesque , thank you for your prompt reply,

Well, this settings were enabled, like "Enforce password history", "Maximum password age", and so on. Then I configurated these settings like the picture that i posted. But, nothing happened, I have the same situation.

So, I configurated these settings again, as shown in the picture below:

What do I have to do next?

Thank you

Answer 4

Hello,

The minimum characters length is 8.
Can you set it again on your settings and retry again.

Thanks.

Answer 5

Hi @Guillaume Tsai ,

Actually, I want to make a test. After that, When I finally managed to make users change password by using CTRL+ALT+DEL, I will return to other configurations

Thank you for answering