Can I restart 1 RDS Gateway in HA without interrupting users?

Joerg Aldinger 1 Reputation point
2022-11-08T15:47:34.513+00:00

Hello experts,

I have an RDS Gateway (+ web access + web client) set up for high availability. It is behind an Azure Load Balancer and pretty much set up like the official guide: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-connection-broker-cluster

The primary server has been acting weird for a couple of days/weeks with Azure Backup failing randomly and other issues happening randomly, too. For example:
258392-2022-11-08-11h45-35.png
They generally go away after restarting. However, I have always delayed restarting into the night when no users are connected.

My question is, could I restart that server (=active connection broker) without interrupting the users during the day? Should I first make the secondary server the primary (I guess that makes sense)?

In the long run, I guess I will have to replace the server completely, since I don't know where those failures are coming from, or do any of you have any suggestions?

Thanks and best regards,

Joerg.

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