Windows Server 2016 - KB5018411 cannot be installed

O.K 21 Reputation points
2022-11-08T18:06:23.597+00:00

Hi all,

I am struggling since 2 weeks to install the following update on a Windows Server 2016 -> 2022-10 Cumulative Update for Windows Server 2016 for x64-based Systems (KB5018411) -> I get the following error -> Error 0x80073701

I have used the following Microsoft article to reset Windows Update components -> https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update

Unfortunately without success. The installation of the update still failed.

Details about the environment

Windows Server 2016 Version 1607 (Build 14393.2906)

Installed programs:

258328-installed-apps.png

Through the CBS log, I am unfortunately not smarter. I really don't know what to do to solve the Windows Update problem.

Attached is the CBS log with the important section where the error occurs. The CBS log is too big to post here.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

(159) Stage: flags: 8 app: [241cc60f0888904b219aaa876c63ed14, version 10.0.14393.206, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f6865c0
(160) Stage: flags: 8 app: [e35b631b6116e807007308ac8e6672ab, version 10.0.14393.206, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f686940
(161) Stage: flags: 8 app: [881578b365cad4d6e21eb50bb693300e, version 10.0.14393.187, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f6872e0
(162) Stage: flags: 8 app: [34dac6f65855c1dcd6608294cf47f8b9, version 10.0.14393.1613, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f687040
(163) Stage: flags: 8 app: [6fd654d826e29c040c8088c5565dd0a6, version 11.0.14393.447, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f687510
(164) Stage: flags: 8 app: [e038be02a3a4b9a72a7f7f47e8e36f62, version 10.0.14393.1480, arc
2022-11-08 17:41:31, Info CSI h amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f687ba0
(165) Stage: flags: 8 app: [2b134d6c5720088decfe50e821bbcf1d, version 10.0.14393.1480, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}]) comp: (null) man: @0x1c14f687ac0
2022-11-08 17:41:32, Info CSI 00000009 Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x1c14fbd5750
2022-11-08 17:41:32, Info CSI 0000000a Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x1c14fbd5280
2022-11-08 17:41:32, Info CSI 0000000b Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x1c14fbd4790
2022-11-08 17:41:32, Info CSI 0000000c Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x1c14fbd50c0
2022-11-08 17:41:32, Info CSI 0000000d Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x1c14fbd4aa0
2022-11-08 17:41:32, Info CSI 0000000e Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x1c14fbd5a60
2022-11-08 17:41:32, Error CSI 0000000f@Gary_WRC /11/8:16:41:32.755 (F) onecore\base\wcp\componentstore\csd_locking.cpp(200): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221108154030.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221026141426.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221026123711.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221026065924.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221025205327.log to WER report.
2022-11-08 17:41:32, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Info CBS Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Error CSI 00000010 (F) STATUS_SXS_ASSEMBLY_MISSING #3504422# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2022-11-08 17:41:32, Error CSI 00000011 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #3504270# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = aa057871ba2d3ecf5478ef1cf627337c, version 10.0.14393.2879, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_1350_for_KB4493470~31bf3856ad364e35~amd64~~10.0.1.5.4493470-4034_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2022-11-08 17:41:32, Info CBS Failed to pin deployment while resolving Update: Package_1350_for_KB4493470~31bf3856ad364e35~amd64~~10.0.1.5.4493470-4034_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-11-08 17:41:32, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Package_9301_for_KB5018411~31bf3856ad364e35~amd64~~10.0.1.9 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-11-08 17:41:32, Info CBS CommitPackagesState: Started persisting state of packages
2022-11-08 17:41:32, Info CBS CommitPackagesState: Completed persisting state of packages
2022-11-08 17:41:32, Info CSI 00000012@Gary_WRC /11/8:16:41:32.942 CSI Transaction @0x1c1417ed510 destroyed
2022-11-08 17:41:32, Info CBS Perf: Resolve chain complete.
2022-11-08 17:41:32, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-11-08 17:41:32, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-11-08 17:41:32, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.5427.1.9, status: 0x80073701, failure source: Resolve, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2022-11-08 17:41:32, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221108154030.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221026141426.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221026123711.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221026065924.log to WER report.
2022-11-08 17:41:32, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20221025205327.log to WER report.
2022-11-08 17:41:32, Info CBS Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Info CBS Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:32, Info CBS Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:33, Info CBS Reboot mark cleared
2022-11-08 17:41:33, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications
2022-11-08 17:41:33, Info CBS Winlogon: Deregistering for CreateSession notifications
2022-11-08 17:41:33, Info CBS FinalCommitPackagesState: Started persisting state of packages
2022-11-08 17:41:33, Info CBS Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.5427.1.9, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 304, first merged sequence: 304, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Security Update, release quality: final, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
2022-11-08 17:41:33, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2022-11-08 17:41:33, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.5427.1.9, current: Resolved, original: Resolved, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 304, first merged sequence: 304, pending decision: InteractiveInstallFailed, primitive execution context: Interactive Flight: False
2022-11-08 17:41:33, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-08 17:41:33, Info CBS Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-11-08 17:41:33, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-11-08 17:41:33, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-11-08 17:41:33, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2022-11-08 17:41:33, Info CBS FinalCommitPackagesState: Completed persisting state of packages
2022-11-08 17:41:33, Info CBS Enabling LKG boot option
2022-11-08 17:41:35, Info CBS Exec: Processing complete. Session: 30995342_3945208789, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.5427.1.9 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-11-08 17:43:42, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2022-11-08 17:43:42, Info CBS TiWorker signaled for shutdown, going to exit.
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2022-11-08 17:43:42, Info CBS Ending the TiWorker main loop.
2022-11-08 17:43:42, Info CBS Starting TiWorker finalization.
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: ManifestCacheFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: PackageTrackerFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: CoreResourcesUnload
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: SessionManagerFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
2022-11-08 17:43:42, Info CBS CbsCoreFinalize: WcpUnload
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: DrupUnload
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: CfgMgr32Unload
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: DpxUnload
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: CbsEsdUnload
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: CbsEventUnregister
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: AppContainerUnload
2022-11-08 17:43:43, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2022-11-08 17:43:43, Info CBS Ending TiWorker finalization.
2022-11-08 17:43:43, Info CBS Ending the TrustedInstaller main loop.
2022-11-08 17:43:43, Info CBS Starting TrustedInstaller finalization.
2022-11-08 17:43:43, Info CBS Winlogon: Stopping notify server
2022-11-08 17:43:43, Info CBS Winlogon: Unloading SysNotify DLL
2022-11-08 17:43:43, Info CBS Ending TrustedInstaller finalization.

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Does anyone have any idea how I can solve this problem?

Thanks in advance for the answers :)

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,420 questions
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Accepted answer
  1. Dave Patrick 426.4K Reputation points MVP
    2022-11-17T20:27:50.61+00:00

    The simplest / quickest solution is to stand up a new one, patch fully, migrate the roles or applications over and move on. You can also start a case here with product support.
    https://support.serviceshub.microsoft.com/supportforbusiness

    --please don't forget to upvote and Accept as answer if the reply is helpful--


1 additional answer

Sort by: Most helpful
  1. Dave Patrick 426.4K Reputation points MVP
    2022-11-08T23:55:26.66+00:00

    0x80073701 = ERROR_SXS_ASSEMBLY_MISSING which means there are some system files are missing, which caused the update installation failure. You can also try a repair install by running setup.exe from the root of the install.

    I wouldn't hold much hope for this, time may be better spent standing up a new one, patch it fully, migrate the roles or applications over and move on.

    --please don't forget to upvote and Accept as answer if the reply is helpful--