25,195 questions
To sign into this application, the account must be added to the directory.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 75%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
IT Crosscard
6
Reputation points
user is listed into directory , license is assigned but have this error message :
The user account @@@@@@@.com does not exist in the 6aa176a1-66a6-4349-9e81-16a30ddd521a directory. To sign into this application, the account must be added to the directory.
Samuel Jayden Nkouanga, 6 min
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} vote
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sandeep G-MSFT 20,921 Reputation points Microsoft Employee Moderator2022-11-14T15:50:56.663+00:00 Looks like this account which is throwing an error is provisioning as both Microsoft account and also as work or school account.
When user tries to login it is considering user's Microsoft account and hence it is failing to search for user in Azure AD.
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