The computer has been having frequent BSOD.
The operating system:
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.19043 N/A Build 19043
1) Place the computer into clean boot:
(bat files by design prompt antivirus software and require manual overrides)
Post a share link into this thread using one drive, drop box, or google drive.
3) Run the V2 log collector while in clean boot (make sure that you click extract all) > post a share link into this thread
4) Download and install: HP UEFI hardware diagnostics
This software may be used later in this thread.
5) Read this link on Windows Driver Verifier (WDV):
Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:
verifier /bootmode resetonbootfail
Do not use WDV until it is communicated in this thread.
Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post there is /\ with a number: click = a helpful post