Site recovery error

Sean 6

I add a new VM and during setup I did replication from west to east. When I go to disaster recovery in in the VM I get this error below. There are no options to enable or disable. How do I fix this?

Error ID
15035
Error Message
The replication policy '24-hour-retention-policy' with Id 'xxxxxxxx' could not be added.
Possible causes
The replication policy with Id 'xxxxxxx' already exists and its settings do not match with the incoming replication policy settings.
Recommendation
If the intent is to modify the policy settings, then the modify policy API should be used.
First Seen At
11/9/2022, 6:41:19 AM
Error ID
539
Error Message
The requested action couldn't be performed by the Replication Provider.
Possible causes
The Provider action failed. Check other errors for more information.
Recommendation
Resolve the issue and retry the operation.
First Seen At
11/9/2022, 6:41:20 AM

Carlos Villagomez 1,031 Reputation points Microsoft Employee

2022-11-09T18:04:42.65+00:00

Hello @Sean , thanks for your post! From your post it appears, that there is already a "24-hour-retention-policy’"that exists, and you are now trying to enable ASR on a new VM to create a new replication policy with the same name and that is leading to the issue.

However, this is difficult to tell without knowing the exact steps you are performing in order to get to this point. Can you please request the exact steps that that you are following to enable ASR?

Thanks!
Carlos V.

2 answers

Sean 6 Reputation points

2022-11-09T18:08:32.893+00:00

I enabled the replication when I was deploying the VM. Now that it is deployed that is the error I get and I cannot change anything
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1 person found this answer helpful.
Carlos Villagomez 1,031 Reputation points Microsoft Employee

2022-11-09T20:21:21.133+00:00

Thank you @Sean , to answer your question on how to enable or disable, you will need to go to the Recovery Services Vault -> Replicated Items ->VM-Name and from there you can "disable replica" and try again after doing the proper changes mentioned above in my previous response.

In case you have any follow-up questions or other problems then we would suggest you open a support ticket with our Azure Site Recovery team which I am happy to assist you with if needed.

Thanks!
Carlos V.
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Sean 6 Reputation points

2022-11-09T20:29:36.84+00:00

The problem is that it is not listed there. Is there another way to remove it? Cli?
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Carlos Villagomez 1,031 Reputation points Microsoft Employee

2022-11-09T23:29:14.83+00:00

Hello @Sean ,

Please reference the following screenshot below on how to disable replication:

If this is unsuccessful, then we will have to proceed with opening a support ticket for a troubleshooting call.

Thanks!
Carlos V.

Qaasim Majid 0 Reputation points

2023-03-14T17:25:34.0533333+00:00

Hi, I have the same issue. Did you get this resolved?

Tim Griezitis 15 Reputation points

2023-06-14T17:16:05.77+00:00

Hello. I've just experienced this error too and see the same screenshots but there is no GUI method to disable replication. Is there a way using Cloud Shell?? I cannot find any information about this error within Microsoft Learn or other online resources. This page is the only reference I can find
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