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Hi everyone,
I see a strange problem with the company portal. I try to deploy software (ZOOM) with the company portal and I'm testing an auto-update argument for that application. I tried to install Zoom and it failed. I deleted the app in Intune and uploaded it again without any command arguments. The company portal doesn't allow me to install Zoom again it is stuck in failed to install and when I press retry it doesn't work. I rest and even uninstall and install the company portal but it doesn't allow me to install Zoom again. How can I tell the company portal this is new software?
I try many things and now even the retry key is gray out. It doesn't show in app profile why it was failed to install.
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@nasha mehr , From your description, it seems the Zoom app is failed to install.
To clarify our issue, could you collect the following information to us:
Please collect the above information and if there's anything unclear, feel free to let us know.
@nasha mehr , Long time not heard from you. I am writing to see if there's any opportunity to provide the above information. If there's anything unclear, feel free to let us know.
Did you initiate a device sync to speed up the process?