Customer Voice: Embedded Survey Pop-Up Frequency

Claire Ho 1 Reputation point
2020-09-25T20:16:57.137+00:00

Hi all, I am trying to create a survey on my website, but I am having some challenges with it and it's really starting to get to me. I am hoping to set the following rules for it:

  1. I am hoping the survey will pop up after 15 seconds instead of immediately after a page loads
  2. The frequency of pops-up should be at random which means the survey won't show up every time a visitors land on the page
  3. Once a user submit a response, they won't see it again.
  4. Also, if I decide to make it a pop-up, is there anyway I can modify the size of it?

I tried looking everywhere on the customer voice but I don't see anything related to such setting. Does anyone know where or how can I make these rules?

Thank you all in advance!

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  1. Ian Xue (Shanghai Wicresoft Co., Ltd.) 18,351 Reputation points Microsoft Employee
    2020-09-28T10:09:32.01+00:00

    Hi,
    Dynamics 365 Customer Voice is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).
    You can ask the experts in the dedicated Dynamics 365 Customer Voice forum over here:
    https://community.dynamics.com/365/dynamics-365-customer-voice/f/dynamics-365-customer-voice-forum

    Best Regards,
    Ian

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