Hi Merietta,
I am sorry to hear this that account was closed, I am not sure you will get direct contact of the CEO as he is busy with other priority work, however in the meanwhile can you please call up service desk and they should be able to sort your account.
global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
Hope this helps.
JS
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