Teams Auto attendant

Question

Is it possible to use 2 auto attendant inside an auto attendant?

I have a general auto attendant and I am trying to add two auto attendant to redirect calls to too subsidiary of our organization but it is not working.

does different time zone affect this setup?

Answer 1

Hi @Aghanenu jude

Each auto attendant has a specific language and time zone. If you do business in multiple languages or multiple parts of the world, you can create as many different auto attendants as you

need to accommodate your callers. For more details about Auto attendants, you could refer to: https://learn.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#auto-attendants

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