Can't sign in to my authenticator app because the sign in process get a loop and wants authenticator to authenticate the sign in! And I am also the admin of my tenant...

Question

When I try to sign in to my account it request the authenticator code or accept and I have no authenticator app installed after install it wants the same process to sign in…also I am the admin of the tenant and there is no other users.

Answer 1

Hi Soheil,

If you do not have any break glass account or other admin to access the tenant and you are locked out I will suggest you to call up the global number for support and reset the access.
global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps.
JS

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Answer 2

Eu não consigo colocar minha conta no pojavlauncher mesmo ela tando certa ela fala que tá incorreto

Answer 3

Eu tentei entrar na minha conta mas não funcionou eu quero jogar online pode liberar para mim por favor

Answer 4

1.I started my pojavlaucher

2.I tried calling with my gmail account

3.The message appeared that I couldn't call and told me to come here