error Deploying DPM Agent to Windows server 2019

TayaniJoyChibamboENGISSICT-7793 1 Reputation point
2022-11-13T20:56:16.987+00:00

hi,

am having this error when deploying DPM agent 2012 to a windows server 2019
Install protection agent on "" failed:
Error 402: When trying to retrieve information from the Windows Management Instrumentation (WMI) service on "", access was denied.
Recommended action: Verify that you have access to the WMI service on "".

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Amit Singh 4,846 Reputation points
    2022-11-15T11:29:08.613+00:00

    To resolve this error, follow these steps.

    Serious problems can occur if you modify the registry incorrectly. These problems could require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always make sure that you back up the registry before you modify it, and that you know how to restore the registry if a problem occurs.

    1. On the target computer, select Start > Run, type regedit, and then select OK.
    2. Locate the following registry subkey, and then delete it:
    3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MicrosoftFirewall\DomainProfile\RemoteAdminSettings
    4. Restart the target computer, and then try to add the target computer to the DPM server again.
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