Error 0x80074AB9 & 0x80070645 Deliver Adobe Reaeder DC with MS Entpoint

Philipp Diendorfer 1 Reputation point
2022-11-14T10:09:07.683+00:00

Hello,

i have to deliver the adobe reader dc x64 via MS Endpoint. Frist i have create some .intunes win32 pack for all users but a clouple of that want to preview her pdfs in outlook and this is only possible with x64 version of adobe reader. So a create another pack of intunes win32 and let them deploy. For the x32 win32 adobe reader i have create some extra uninstall group with the computers that only need need the x64 version. Now we have check these groups and they shows us two errors but i can found anything to this error so i ask you for help:

Error after uninstall: Status: Failed Status Deatils: 0x80074AB9

Error after uninstall: Uninstall Failed Status Details: 0x80070645

Microsoft Security | Intune | Application management
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  1. Crystal-MSFT 53,991 Reputation points Microsoft External Staff
    2022-11-15T01:46:39.687+00:00

    @Philipp Diendorfer , From your description, it seems we are deploying Adobe Reaeder DC via Intune Win32 app. it seems the user needs x64 version and you want to uninstall the x32 version. But the uninstall is failed. If there's any misunderstanding, feel free to let us know.

    To uninstall the app via Intunw win32 uninstall assignment, we need to firstly ensure the uninstall command we configured in Intune win32 can works silently. Here, please choose one device and run the uninstall command manually on the device to see if it can be uninstalled silently without user interaction.

    Please try the above suggestion and if there's any update, feel free to let us know.


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