Unable to find my subcription under Add Subscription for a tenant

Divakaran, Anil 21 Reputation points


I'm new to Azure and I tried deploying to Azure app service from vs2019 and provided my subscription while deploying. When I opened Azure portal to check the deployed App Service, I could see the AppService was deployed in another new Tenant which i didn't want to. So i deleted the AppService and the tenant that got created. But after that I ran into a problem that I'm unable to find my subscription under Subscriptions in my original Directory. Also there is still the directory that got created automatically during deployment but when i switch to that I get the following message.

Request Id: 44e7669d-3a5b-43f4-87fa-d330a51fd901

Correlation Id: 87c9deb4-d7dd-48c0-abd7-bf27b66132c1

Timestamp: 2022-11-14T16:31:14Z

Message: AADSTS90002: Tenant 'd10d2e3d-fec8-40b4-9c1b-a7e8ef1fc153' not found. Check to make sure you have the correct tenant ID and are signing into the correct cloud. Check with your subscription administrator, this may happen if there are no active subscriptions for the tenant.

What should i do to get my subscription back as before? I believe i didnt unlinked the subscription from the deleted tenant before its deletion which caused this issue. Can you help me with this issue?260128-capture.jpg

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Accepted answer
  1. JimmySalian-2011 42,066 Reputation points


    It will be difficult to check and suggest as the process you have carried out might point that subscription got deleted and I can advice you to raise a support case with Microsoft.

    Hope this helps.

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

2 additional answers

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  1. Divakaran, Anil 21 Reputation points


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  2. JamesTran-MSFT 36,541 Reputation points Microsoft Employee

    @Divakaran, Anil
    Thank you for the quick follow up on this and for providing more information so I can gain a better understanding of your issue!

    Because you deleted the tenant that your Azure subscription was linked to, I believe the best course of action to resolve your issue would be by working closer with our support team through an Azure Support Request. Our support team should be able to unlink your Azure subscription from the deleted tenant and link it to your desired Azure AD tenant.

    Can you see if you can create a Support Request without an Azure Subscription, if that isn't possible do you have other subscriptions that you can leverage?

    Additional Links:
    Associate or add an Azure subscription to your Azure Active Directory tenant
    Transfer an Azure subscription to a different Azure AD directory

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.


    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.