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I'm trying to upgrade a Windows 10 VM to Windows 11 (part of the testing process for rolling out the update to others), but the PC Health Check and the Windows 11 22H2 ISO both say the processor is unsupported and the Feature Update isn't showing as applicable. The processor (Intel Xeon Gold 6252) is supported for Windows 11 according to Microsoft's list, available here Win11 Supported CPUs. I have a vTPM on the VM as well, it's only the processor that it's balking at. The VM is running on VMWare vCenter/vSphere version 7. Everything else (Secure Boot, EFI, disk space, etc.) checks out fine, it's only the CPU that is posing an issue. I've kind of hit a brick wall trying to figure out what's not working, so I'm hoping someone here will have an idea.
Also, WhyNotWin11 shows the VM's hardware as supported (including the CPU) as I was hoping it could give me more detail on the issue.
Any help would be appreciated, and please let me know if you need more info for troubleshooting.
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@mkmaster78 did you ever find a resolution for this? We are seeing the exact same issue testing upgrading our Windows 10 VDI environment. Running Intel Xeon Gold 6230 or higher on everything. Always get the error saying processor isn't supported for this version of windows. vTPM is configured in our environment and the test VDIs are encrypted. WhynotWin11 shows everything green as well. Building Win11 VDIs from scratch works just fine.
Something here could help.
https://core.vmware.com/resource/windows-11-support-vsphere#section2
otherwise I'd try asking for help over here in dedicated forums.
https://communities.vmware.com/
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
Nothing new to report. I appreciate the info, but it isn't really relevant as my issue is not with the vTPM, but the supported processor showing as unsupported. I also don't think this is a VMWare issue directly, as again, the hardware checks out to other utilities, it's just Microsoft's detections that are having an issue.
Sounds good, if you can't get help from the vendor (VMWare) you can also start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
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Please run:
https://aka.ms/GetPCHealthCheckApp
Post a share link into this thread using one drive, drop box, or google drive.
Most computers running Windows 10 can upgrade to Windows 11 in a supported or unsupported fashion.
Unsupported installations may not benefit from the improvements in performance, reliability, or security.
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