I reset the laptop before giving it away, but before the reset is done I sold the laptop, what will happen if the customer did not finish the reset in the laptop are all my files still there?

Question

I reset the laptop before giving it away, but before the reset is done I sold the laptop, I saw the laptop while resetting is at 70%, what will happen if the customer did not finish the reset in the laptop are all my files still there?

Answer 1

It sounds like the laptop was turned off at 70%? If so there's really no way to know the machine state without looking at it again. Here's some info on what would happen if it were allowed to complete.
https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
https://www.howtogeek.com/132428/everything-you-need-to-know-about-refreshing-and-resetting-your-windows-8-pc/

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Answer 2

@John Balana
Hi,

If you choose Remove everything when resetting your PC, when you reset and remove everything it is essentially the same as doing a format and reload.

If the customer has a full clean install of Windows 10, your files would be removed.

Hope above information can help you.

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