22H2 Security Key Logon not working version 22621.819

mrs117 16 Reputation points

Hi -

I am currently aware of the issues with FIDO2 security logon after updating to Windows 11 22H2.

My machine is currently running build 22621.819 (just updated with KB5019980 11.14.2022).

Even after reinstalling windows, I am unable to logon with my FIDO2 security key. I am able to enter my PIN... the key does not recognize my touch input. If I raise my laptop lid slightly after touching the key, I am able to log on. Firmware, etc on my computer and dock are up to date. This issue only began affecting me after my machine updated to 22H2 on 10.5.2022. I am able to log on with my password. I am able to use my security key when prompted via WebAuth.

I have also tried forcing an install of the remediation update (KB5017389), but my computer tells me it is not able to/not applicable on my machine.

Please advise...

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Mike Crawford 1 Reputation point

    I too was seeing this issue after adding a Dell D3100 dock to my setup. Took me a while to realise that the lid being open or closed was the key ('scuse the pun) to it all.

    Found a post on a Dell forum recommending LidNotifyReliable ( https://www.dell.com/community/XPS/Windows-Hello-with-lid-closed/td-p/7415687 ) and that key led me here.

    Added the reg setting and Yubikey now works fine. No reboot required.