getting Error 2201 while trying to register an Individual Xbox Dev Account through Partner Center

Josh Jeffcoat 71 Reputation points
2020-09-28T01:39:11.997+00:00

I'm attempting to register an Individual xbox dev account, however when i attempt to actually do so, i get this:

Error code 2201.
Correlation ID cc6f47df-33af-4f7f-9467-5f6ff2c27a68,xA6BQ+0ITE6x+oLZ.0.0.

I've tried different browsers, different machines, different OSes, even different networks. How can I resolve this?

Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
873 questions
{count} votes

Accepted answer
  1. Roy Li - MSFT 32,051 Reputation points Microsoft Vendor
    2020-09-29T02:53:23.477+00:00

    Hello,

    Welcome to Microsoft Q&A!

    This seems to be a server issue and only the Store team could check it. Please open a free support ticket here: Contact Us. Choose to Contact us, select Dashboard for Topic, and select Account setup and management for issue type.

    Thank you.

    3 people found this answer helpful.

5 additional answers

Sort by: Most helpful
  1. Evgeny Bogatsky 11 Reputation points
    2020-10-01T16:28:00.8+00:00

    I think I got something.
    So, the support contacted me and asked me to try to put in my phone number somehow different.
    So I got it from the first try.

    My phone number is: +7 926 722**** (you don't need to know my full phone number)
    There are 3 fields:
    So, first field: +7
    Second field: 7926 - (yes, country region again and phone operator code)
    Third field: 722****

    And that's it, I'm on the next step.

    1 person found this answer helpful.

  2. XPDBumm 6 Reputation points
    2020-10-02T05:26:32.57+00:00

    All,

    after having an email conversation with the support, I was able to complete the registration using the following steps:

    1. Use the latest Edge version on Windows 10
    2. Ensure that your browser language is set to en-US (English American)
    3. Open an in-private browsing window using the latest Edge version on Windows 10
    4. Start the registration process (during this, signing in with your Microsoft account is required)
    5. Delete all pre-filled fields with backspace
    6. Enter your registration details

    Note:
    I used my mobile phone number (Germany)

    • First field: +49
    • Second field: 151
    • Third field: 1111111

    (this is actually a fake number, but the pattern would match)

    In addition, the support person mentioned you should use a physical address over a P.O. box address.

    Hope this helps

    1 person found this answer helpful.

  3. Ricardo Pacheco 15 Reputation points
    2023-09-22T17:52:26.1333333+00:00

    En serio microsoft que vale millones de dolares pone a unos pinshes becarios a crear los formularios de registro y ademas estan mal hechos ??? pense que eso solo pasaba en mexico jajaja

    Solución: Funciona para México

    Registrarse como desarrollador: https://developer.microsoft.com/es-mx/microsoft-store/register/

    Campos Número de teléfono: +52 XXX XXXXXXX (en méxico son de 10 digitos)

    Campo estado: Aqui tienes que buscar el codigo de tu estado que tiene microsoft, el mio fue "QR"

    Tambien hay que tomar en cuenta que el nombre/username de desarrollador puede ya estar usado, asi que de preferencia pon uno que sea unico y raro, ya que el formulario no da los errores descriptivos.

    Despues de esto llegas al paso de la tarjeta, pones tus datos y es 100% seguro que la pagina te mostrará un error, ahi solo tienes que esperar que el cargo se haga a tu tarjeta, y si el cargo se hace, entonces el proceso fue exitoso.

    Primero te hacen un cargo de 10 mxn, y despues los 270 mxn.

    De ahi te vas al dashboard de tu cuenta y poco a poco se habilitan las opciones de desarrollador de xbox, pudes cerrar sesion y entrar como 10 veces hasta que las opciones se carguen:

    https://partner.microsoft.com/en-us/xboxconfig/devices/index

    En este link te aparece el listado de consolas que tienes para hacer las pruebas de tus juegos.

    Hay unos botones a lado de la caja de busqueda, los botones estan "ocultos" ya que estan en color blanco. Hay uno de agregar, ahi es donde vas a meter el codigo que el DevKit del xbox proporciona.

    Ya con esto puedes registrar tu consola en tu cuenta dev, y ya puedes usar el kit de desarrollador en la consola xbox one, series S y X. Instala software y se feliz.

    1 person found this answer helpful.

  4. Evgeny Bogatsky 11 Reputation points
    2020-09-28T14:37:25.897+00:00

    28823-screenshot-1.png

    I have the same issue!

    0 comments No comments