Enroll Surface Hub Intune with pending state

Idrish Khan 61 Reputation points

Recently we try to enroll a Surface Hub to Intune, but policies are deployed in pending state.
We waited for a whole weekend but it still persist without any change.
Any help would be appreciated, thanks.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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Accepted answer
  1. CiciWu-MSFT 1,191 Reputation points

    Please make sure that you have met the following prerequisites:

    1. Assigned the Intune license and Azure AD P1/P2 licenses to user account;
    2. Enable auto-enrollment by adding target users in MDM user scope: Azure AD portal (Portal.azure.com) -> Mobility (MDM and MAM) -> Microsoft Intune -> MDM user scope.
    3. When setting up new Surface Hub device, join the device to Azure AD.
    4. Deploy configuration policy and compliance policies, and it may take some time (1-2 days) to apply on new AAD joined Surface Hub devices.

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  1. Idrish Khan 61 Reputation points

    I have solved my problem.
    Thank you very much.

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  2. Jens STEINMETZ 1 Reputation point

    All, i have the same problem, how did you solve it?
    Many thanks in advance

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