Outlook not forwarding to Gmail. How do I fix?

Peter 11 Reputation points

I have an outlook account and a gmail account.

I want to forward all emails from Outlook to Gmail.

I have set up forwarding in Outlook (Settings -> Forwarding -> Enable forwarding is checked, my email is there)

Every time I log into outlook, a little notice now says "Email is being forwarded to XXX@Stuff .com". I have triple checked, and yes, my email address is spelled correctly.

But I have not ever received a forwarded email to my Gmail inbox.

I have checked my Gmail spam folder, and no, the emails are not being sent to spam.

I have tried directly sending an email from my outlook account to my Gmail - that works as expected.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 121.1K Reputation points MVP

    Gmail wont accept automatically forwarded mail if it fails SPF - which is is typical of auto forwarding.

    Their doc on it:


    2 people found this answer helpful.

  2. Faery Fu-MSFT 9,476 Reputation points Microsoft Vendor

    Hi @Peter ,

    What type of account are you using? Is it an Outlook.com or Office365 account?
    Have you tried creating a rule to forward messages?

    If you are using Office365 account, you need to contact your administrator to confirm if external email forwarding is restricted.
    See: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/external-email-forwarding?view=o365-worldwide

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    1 person found this answer helpful.

  3. Gopal Agarwal 401 Reputation points

    Hi @Ruben Ponchateau IT

    It may be required 2 step verification and an app password. You can also check this on the same issue



    1 person found this answer helpful.

  4. Andy David - MVP 121.1K Reputation points MVP
    1 person found this answer helpful.
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  5. Peter 11 Reputation points

    So - it works now but I do not necessarily have the solution.

    • I was previously not getting forwarded emails from other people.
    • Then I started changing gmail settings (or I must have - I just don't know which)
    • Then it seemed that no emails were getting through - but actually it was just not bouncing the test emails that I had sent from my Gmail. Emails from other sources were forwarded. So I guess either the GMail or the Outlook end has special handling to prevent forwarding back to the source (presumably to prevent infinite forwarding loops).
    • Now I do get emails from other people.
    1 person found this answer helpful.