[Sharepoint] Admin's page library view display different contents from that of Visitor

Question

[Sharepoint] Admin's page library view display different contents from that of Visitor

Giang GTS. Tran Chau 56

Dear all

I have encountered a problem with the display of Pages Library view:

I am the admin of a Sharepoint site. have created a specific view of the site's Pages Library, and have it displayed in another on-site page using the Document Library webpart. This is what I see on that page:

This is what other Visitors see on that page:

As you can see, the highlighted contents under the Product Features column are displayed differently.

Could anyone please advise why this happens and how to resolve it?

Thanks a lot

Renjie Sun-MSFT 2,861 Reputation points Microsoft Employee

2022-11-18T01:47:35.897+00:00

Hi,

Thank you for your question. We will give you an update as soon as possible. Thank you for your understanding and support.
Renjie Sun-MSFT 2,861 Reputation points Microsoft Employee

2022-11-18T06:03:42.057+00:00

Hi @Giang GTS. Tran Chau ,

Could you please tell me the column type of 'Product Feature'?

Is there any column formatting in 'Product feature' column? Is there any view formatting in this view?

Does this issue occur to all other users except you? Do they have the same permission level as you in this document library?
Giang GTS. Tran Chau 56 Reputation points

2022-11-21T11:28:39.933+00:00

Hi Renjie

Is there any column formatting in 'Product feature' column? Is there any view formatting in this view?

That column type is link and no I do not add any formatting, neither the standard one nor json customization.

Does this issue occur to all other users except you? Do they have the same permission level as you in this document library?

The issue occurs to all the site visitors. I am the site admin.
Giang GTS. Tran Chau 56 Reputation points

2022-11-21T11:32:27.883+00:00

PS: The Visitor's view is actually an old version. I have updated all the Product Feature field in page properties into both new links & new display texts, from Link to Danh sách tính năng.

Yet somehow the Visitors can view the updated version of merely some of the pages.

Answer accepted by question author

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Renjie Sun-MSFT 2,861 Reputation points Microsoft Employee

2022-11-18T01:47:35.897+00:00

Hi,

Thank you for your question. We will give you an update as soon as possible. Thank you for your understanding and support.
Renjie Sun-MSFT 2,861 Reputation points Microsoft Employee

2022-11-18T06:03:42.057+00:00

Hi @Giang GTS. Tran Chau ,

Could you please tell me the column type of 'Product Feature'?

Is there any column formatting in 'Product feature' column? Is there any view formatting in this view?

Does this issue occur to all other users except you? Do they have the same permission level as you in this document library?
Giang GTS. Tran Chau 56 Reputation points

2022-11-21T11:28:39.933+00:00

Hi Renjie

Is there any column formatting in 'Product feature' column? Is there any view formatting in this view?

That column type is link and no I do not add any formatting, neither the standard one nor json customization.

Does this issue occur to all other users except you? Do they have the same permission level as you in this document library?

The issue occurs to all the site visitors. I am the site admin.
Giang GTS. Tran Chau 56 Reputation points

2022-11-21T11:32:27.883+00:00

PS: The Visitor's view is actually an old version. I have updated all the Product Feature field in page properties into both new links & new display texts, from Link to Danh sách tính năng.

Yet somehow the Visitors can view the updated version of merely some of the pages.

Answer 1

Renjie Sun-MSFT 2,861 Microsoft Employee

Hi @Giang GTS. Tran Chau ,

Your reply helps me a lot to solve this problem.

Because your page file is in a draft state, visitors cannot see your updates.

You could change your page library versioning settings to solve this problem.
In Page Library -> Library settings -> versioning settings -> Draft Item Security -> Any user who can read items -> OK

Should you have any questions or concerns, please do feel free to contact me.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Renjie Sun-MSFT 2,861 Reputation points Microsoft Employee

2022-11-24T08:20:34.603+00:00

Hi @Giang GTS. Tran Chau ,

I’m checking how the things are going on about this issue. Whether the answer helps you?
If there is any problem with this issue, feel free to let me know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Renjie Sun-MSFT 2,861 Reputation points Microsoft Employee

2022-11-28T07:44:42.747+00:00

Hi @Giang GTS. Tran Chau ,

Is there any progress on this thread? Please feel free to let me know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Giang GTS. Tran Chau 56 Reputation points

2022-11-29T08:56:29.27+00:00

Thanks a lot that's the issue indeed. I have followed your instruction and it is working just fine now. Thank you!

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[Sharepoint] Admin's page library view display different contents from that of Visitor

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