Bing Maps V8 404 errors

Question

For the past few hours today calls to the Bing Maps V8 map control are throwing 404 errors. This is happening in our application, and even on the samples (view dev tools).

https://www.bing.com/api/maps/sdk/mapcontrol/isdk/Overview
https://samples.bingmapsportal.com/?sample=

Where is the best place to get quick support for something like this? Or, even a way to see that Microsoft is aware of this?

Answer 1

Yes, the Bing Maps Web SDK was down for a couple of hours today. The first report I saw about this came in here: https://stackoverflow.com/questions/74477657/bing-maps-mapcontrol-not-loading-get-https-www-bing-com-alse-rp-random-strin

I looked into this internally and found that the support team was aware of this issue and were investigating. About an hour later they had resolved the issue. If you contact the Bing Maps support team, you can request an incident report which will likely be available in a couple of days. https://www.microsoft.com/en-us/maps/support Note that if you go through the Enterprise support path, in the first form, Bing Maps appears under the "Developer Tools" category of the first dropdown.