MS Teams always switch to built-in sound

Ralf Schneider 1 Reputation point
2022-11-18T10:51:32.737+00:00

I use the web version of MS Teams on Ubuntu Linux with Google Chrome. I have a bluetooth headset connected to my notebook that works fine in other applications, e.g. Google Meet, YouTube etc.

Unfortunately, Teams always switch to the built-in sound when I start a call. When I open the settings during the call I do not see my headset in the list of devices. Permissions to use the microphone and audio are set.

Any ideas what I can try to get my headset working with Teams?

Cheers, Ralf.

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. Kael Yao-MSFT 37,496 Reputation points Microsoft Vendor
    2022-11-21T02:56:21.37+00:00

    Hi @Ralf Schneider

    Please have a check of the following link to see if your bluetooth headset is in the list of the certificated devices:
    USB audio and video devices certified for Microsoft Teams

    If not, I am afraid this issue may be due to currently this device is not supported yet in Teams.

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