Why can the custommer sometimes hear me and sometimes not with the excact same set-up in skype for business

Kevin 1 Reputation point


So I have this very annoying problem at work where I try to call a cliënt, hear everything perfectly, only sometimes the custommer doesn't hear me. It is not known when it will happen it seems completely random. I don't change anything in my settings, I have to use my private phone number now, just to make it work. Can someone please help me with this because this needs to finish, it has been for over a year like this now and I am not going to use my personal phone number anymore.



Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
615 questions
{count} votes