Remote Desktop (RDP) Audio issue/crash at session closing

Question

Hello,

I experience problems with the remote desktop, server side. I can open the RDP session without problem, but at the moment I close the session I have audio issues (any apps, eg. AIMP, Winamp,...) :

• When using WDM driver, I have audio interruptions for 1-2 seconds
• When using WASAPI driver, the audio stop working completely

Details :

• I am running Windows 10 Pro with the latest updates
• The RDP client is setup correctly (Play on remote computer)
• I tried to disable the audio driver redirection in the Group Policies : no effect
• I tested on different machines/hardware, same issue
• The same setup was working fine in Windows 8.1 Pro.

I guess it is a bug in the RDP version in Windows 10. Please let me know if any bug-fix or solution exists to that problem.

Best regards,

Quentin D.

Answer 1

Hi. Thank you for your question and reaching out.

This may be as a result of the plug-and-play device not automatically using. If anyone who has plug-and-play equipment can repair:

1. the Show options button
2. Local Resources > Click More > Change the tab.
3. Verify Allow All:

---------------------------------------------------------------------------------------------------------------

If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

Answer 2

Hello, sorry for my late reply.

Thank you for your answer, but I tried all the possible options on the client side, none of them works unfortunately.